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Data and Privacy Policy



At POMOC, we respect your privacy and are determined to protect your personal data. We will only use the information we collect about you lawfully.


This page explains how we collect, use and store your personal information, as well as what we do to keep it secure. By accepting our privacy policy submitting your information, you agree to the use of that information as set out in this policy.


When you fill out our informational form, email us about a campaign, volunteer with us or register to attend one of our events, we collect the personal information you share with us such as your name, email address, telephone number or social media profile ID. We only collect and retain relevant and essential data.


We may also collect this information from third party sources including Eventbrite, Facebook, Wix and others.  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


When you leave our website, we encourage you to read the privacy notice of every website you visit.


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Our newsletter to keep you informed about campaigns you have supported, upcoming events and news and information about POMOC. You will be given an opportunity to unsubscribe in every marketing email we send.

  • To register you for any of events organised by POMOC

  • To answer your queries about various issues, from the EU Settlement Scheme to volunteer opportunities


Opting out


You can ask us to stop sending you marketing messages at any time by following the opt-out links on our newsletters or by sending an “unsubscribe” to info [at] at any time.


Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of joining our membership scheme or donating to our cause.

Change of purpose


We will only use your personal data for the purposes for which we collected it.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.


We may have to share your personal data with external third parties, for example other communities organisations, when you attend meetings and events at their offices. If we run an event in partnership with another named organisation, we will also share information to enable it to report to its funders and inform its audience development strategy. Any data shared for these purposes will be in an anonymised and aggregated form.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


You have a number of rights in relation to your personal data.


These include the right to:

  • find out how we process your personal data

  • request that your personal data is corrected if you believe it is incorrect or inaccurate

  • obtain restriction on our, or object to, processing of your personal data

  • ask us not to process your personal data for our own marketing purposes

  • withdraw your consent to our processing of your personal data

  • obtain a copy of your personal information which we hold about you. We will take steps to verify your identity before responding to your request and will respond as soon as possible and in any event within a month.


If you wish to exercise any of the rights set out above, please contact info [at]


This version of the POMOC privacy policy was last updated on 29 March 2021

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.



If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at info [at]

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