Support for Carers
Below you will find information on support in the following areas: Portsmouth, Croydon (South London), Walthamstow (North London)
PORTSMOUTH
PROFESSIONAL CARE
Do you work as a care or a support assistant, a home care assistant, or a live-in carer? Find support here:
Care Workers’ Charity helps people working in the care sector that struggle financially or with mental health:
www.thecareworkerscharity.org.uk
National Association of Care & Support Workers (NACAS) is an organisation that offers a professional membership for those that work in the care sector: www.nacas.co.uk
INFORMAL CARE
Are you a family member or a friend caring for someone at home? Find support here:
Portsmouth Carers Centre
Ask for Polish Speaking adviser Natalia Luszczyk
Call: 023 9285 1864
Email: carerscentre@portsmouthcc.gov.uk
Carers UK
Adviceline
Monday to Friday: 10am-4pm
Call: 0808 808 7777
Carers Together in Hampshire
Call the Carers Listening Line
Monday to Friday: 10am-4pm
Call: 0800 03 23456
Contact A Family
Advice for parents and carers
Monday to Friday: 9.30am-5pm
Call: 0808 808 3555
Marie Curie Support line
For people with terminal illnesses, family members and carers
Monday to Friday: 10am-5pm
Call: 0800 090 2309
Alzheimer's Society
National dementia helpline
Monday to Wednesday: 9am-8pm
Thursday & Friday: 9am-5pm
Saturday & Sunday: 10am-4pm
Call: 0300 222 11 22
CROYDON / SOUTH LONDON
PROFESSIONAL CARE
Do you work as a care or a support assistant, a home care assistant, or a live-in carer? Find support here:
Care Workers’ Charity helps people working in the care sector that struggle financially or with mental health: www.thecareworkerscharity.org.uk
National Association of Care & Support Workers (NACAS) is an organisation that offers a professional membership for those that work in the care sector: www.nacas.co.uk
INFORMAL CARE
Are you a family member or a friend caring for someone at home? Find support here:
Croydon Carers Centre is a support centre for carers in Croydon: Visit: www.carersinfo.org.uk/about-us/carers-support-centre
Call: 020 8649 9339, option 1 (if no one is available, please leave a message).
Monday to Friday, 10 am-4 pm
Email: enquiries@carersinfo.org.uk
*The centre’s drop-in service is currently closed due to Covid-19. Call in advance to confirm when face-to-face visits will restart.
Croydon KIDS SENDIASS provides information, advice and support for people under the age of 25 with special educational needs and disabilities, as well as their parents and carers.
Marie Curie Support line supports people with terminal illnesses, and their family members and carers
Call: 0800 090 2309
Monday to Friday: 10am-5pm
Alzheimer's Society: National Dementia Helpline
Call: 0300 222 11 22
Monday to Wednesday: 9am-8 pm
Thursday & Friday: 9am-5pm
Saturday & Sunday: 10am-4pm
WALTHAMSTOW / NORTH LONDON
PROFESSIONAL CARE
Do you work as a care or a support assistant, a home care assistant, or a live-in carer? Find support here:
Care Workers’ Charity helps people working in the care sector that struggle financially or with mental health: www.thecareworkerscharity.org.uk
National Association of Care & Support Workers (NACAS) is an organisation that offers a professional membership for those that work in the care sector: www.nacas.co.uk
INFORMAL CARE
Are you a family member or a friend caring for someone at home? Find support here:
Carers First is a single point of access for carers. They have a dedicated helpline that provides advice on care assessments, financial help, respite care, legal issues or working carers.
Call: 03003031555
Monday to Thursday 9 am-5pm and Fridays 9 am-4:30 pm
Visit: www.carersfirst.org.uk
The Young Carers Project supports children and young people who give regular care to a parent, carer or sibling with a disability, mental health needs, drug or alcohol dependency, or other needs.
Call: 020 8496 2442
Email: young.carers@walthamforest.gov.uk
KIDS SENDIASS provides information, advice and support for people under the age of 25 with special educational needs and disabilities, as well as their parents and carers.
Call: 020 3233 0251
Email: wfsendiass@citizensadvicewalthamforest.org.uk
Marie Curie Support line supports people with terminal illnesses and their family members and carers.
Call: 0800 090 2309
Monday to Friday: 10am-5pm
Alzheimer's Society: National Dementia Helpline
Call: 0300 222 11 22
Monday to Wednesday: 9am-8 pm
Thursday & Friday: 9am-5pm
Saturday & Sunday: 10am-4pm




Join UNISON’s Campaign ‘Five demands for a national care service’ to support a living wage and professional standards. Download a graphic from the website and share it on social media. Learn more: www.unison.org.uk/our-campaigns/
Are you having trouble accessing these services? Email us for support at natalia@pomoc.org.uk